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Meet the new Software Support Analyst, Tyler Blankenship!

Meet the new Software Support Analyst, Tyler Blankenship!

SCLogic is happy to introduce our new Software Support Analyst, Tyler Blankenship. Tyler started at SCLogic on August 7th of 2017 and previously worked for a catering company while attending Anne Arundel Community College, earning an AA in Information Assurance and Cyber Security. He graduated from Towson University in the Spring of 2017, earning his BS in Information Technology. Tyler brings his valuable experience of implementing backups, building developer sites and website redesign to the SCLogic support team. Born in Columbia,…

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Frequently Asked Questions: Intra Browser Client Server and Operation

Frequently Asked Questions: Intra Browser Client Server and Operation

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer: “How is the server managed for a Browser Client?” The server utilized by the Intra Browser Client is conveniently managed by SCLogic on a cloud server to eliminate time consuming server maintenance for the user’s…

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Frequently Asked Questions: Types of Hardware for Typical Mailroom

Frequently Asked Questions: Types of Hardware for Typical Mailroom

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer a pretty common question: “What types of hardware are utilized with tracking systems in a typical mailroom set-up?” Intra Enterprise, along with most package tracking solutions, employs Zebra & Honeywell Enterprise Digital Assistants, handheld barcode…

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Frequently Asked Questions: Server Environment, Sync Service, and TCP Ports

Frequently Asked Questions: Server Environment, Sync Service, and TCP Ports

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer three quick questions, the first being: “Can the server components be installed in a virtual environment?” Yes. The server-side components of most newer tracking systems, including Intra Enterprise, do not have any physical hardware requirements….

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Frequently Asked Questions: Operating Systems

Frequently Asked Questions: Operating Systems

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer: “What server and client operating systems can be used with more recent tracking systems, including Intra Enterprise?” Most updated tracking systems, including Intra Enterprise, can utilize 64-bit compatible server operating systems that are Windows Server…

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Frequently Asked Questions: LDAP/Active Directory Integration, PeopleSoft and SAP Integration

Frequently Asked Questions: LDAP/Active Directory Integration, PeopleSoft and SAP Integration

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer three quick questions, the first being: “How does tracking software integrate with LDAP/Active Directory? What about other authentication and recipient import services (single sign-on, Windows)?” Intra Enterprise, as well as most package tracking systems and…

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Frequently Asked Questions: Browser Client with Desktop Client

Frequently Asked Questions: Browser Client with Desktop Client

This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer three quick questions, the first being: “Can I implement a Browser Client if I’m already using a Desktop Client?” Yes, both software solutions can be installed in the same environment and connect to the same…

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