This post is part of the Feature Focus section of my blog. I will pick a generic feature of your package tracking software, campus logistics system, or business process management system and then explain what it is, how it works, and the benefits of using that feature. For this post, I’m going to talk about the USPS partner delivery program.
USPS Integration can help stop the unreliable tracking notifications from USPS that have caused more than its fair share of headaches. SCLogic has teamed up with the USPS to provide that “last mile” tracking to ensure you and your staff and/or students have the correct tracking information.
This allows the tracking updates to be backfed through USPS so that the delivery notification is not sent when the item is delivered to the mailroom, but when the package is picked up by the recipient or delivered to the dorm/department.
How it Works
You will need to contact the USPS Partner Delivery Program Manager. They will provide a program registration form, once registered, they will help you setup a USPS Business Customer Gateway (BCG) account if you don’t already have one. Once the BCG is setup, you will activate the Parcel Data Exchange (PDX) module located in the Shipping Services section of the BCG.
At this point your local post master and staff will need to be trained on how to generate new scan events, create the manifests that link the incoming package scans to your registered Mailer ID (MID), and make them available to SCLogic. Once training is complete, the USPS will be ready to push their data via a Firmsheet Extract file to the PDX module. SCLogic can then take over and finish the integration.
Benefits and Uses
- Track package handoffs between delivery agents
- Minimize confusion and unnecessary backtracking
- Decrease irate phone calls from students/parents/staff
Make sure to check back to learn about additional features in your tracking software. If you have any questions, please feel free to leave a comment below or visit my company’s website at web.sclogic.com.